Privacy Policy

1. Overview

Layer 0 Digital LLC ("Layer 0", "we") respects your privacy. This Privacy Policy explains what information we collect when you use our portal and services, how we use it, and the choices you have.

2. Information we collect

• Account information: name, email address, franchise affiliation, and authentication identifiers.
• Customer content: CAD source files and project metadata you upload.
• Payment information: processed by our payment processor; we do not store full card numbers.
• Usage data: logs, IP address, device info, and product analytics needed to operate the Service.

3. How we use information

We use information to provide and improve the Service, process payments, communicate with you about your projects, prevent fraud, and comply with legal obligations.

4. Sharing

We do not sell personal information. We share data only with service providers that help us operate the Service (hosting, payments, transactional email, analytics), under contractual confidentiality, and when required by law.

5. Data retention

We retain account and project records for as long as your account is active and for a reasonable period thereafter to meet legal, accounting, or operational requirements. Source files may be purged on a defined schedule after delivery.

6. Security

We use industry-standard safeguards including encryption in transit, row-level access controls, and least-privilege server roles. No system is perfectly secure; please use a strong password and notify us immediately of any suspected unauthorized access.

7. Your rights

Depending on your jurisdiction, you may have the right to access, correct, export, or delete your personal information. To exercise these rights, email hello@layer0digital.com.

8. Children

The Service is intended for business use and is not directed to children under 16. We do not knowingly collect personal information from children.

9. International transfers

Our infrastructure is operated in the United States. If you access the Service from another country, you consent to processing of your information in the United States.

10. Changes

We may update this Privacy Policy from time to time. Material changes will be communicated through the portal or by email.

11. Contact

Layer 0 Digital LLC · Orlando, FL · USA · hello@layer0digital.com